Pepperstone

Pepperstone Reviews

1,422  Excellent
TrustScore 4.5 out of 5

4.7

In the Currency exchange service category

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Reviews  1,422



Rated 5 out of 5 stars

Nice patient agent

The agent answer my call is Aniko. He/She answers my question really well. I got several stupid questions which I don't really know the answer. The agent answer all of them patiently and willing to wait me to sum it up. So I am greatful

Reply from Pepperstone

Hello 藍筆幸,

Thank you from Aniko and the rest of the Support Team for taking the time to leave your positive review. Most kind of you.


Rated 5 out of 5 stars

was confused at why my order was…

was confused at why my order was rejected, contact customer support and my question got explained properly in a well manner and efficient way. Deserve 5 start tbh

Reply from Pepperstone

Hello Exile Gamer,

We'd like to extend our thanks from all the Support Team for taking the time to leave your positive feedback, it means a lot to us.


Rated 5 out of 5 stars

Customer support Aniko provided good…

Customer support Aniko provided good service .. knowledgeable

Reply from Pepperstone

Hello Abdul, happy new year

Please accept our thanks from Aniko and the rest of the Support Team for taking the time to leave your positive comments. Most kind of you.


Rated 5 out of 5 stars

Vasillsa

Vasillsa , is a great Customer Support , and am very satisfied with his assistance and help an Outstanding help.
I highly recommend Pepeprstone you will not regret the association and being a client

Reply from Pepperstone

Hello Gary, happy new year

Please accept our thanks from Vasilisa and the rest of the Support Team for taking the time to leave your positive feedback. It is most appreciated.


Rated 5 out of 5 stars

Haven't been more satisfied with the…

Haven't been more satisfied with the support service! Extremely polite and helpful!

Reply from Pepperstone

Hello Eddie, happy new year

We'd like to extend our gratitude from all the Support Team for taking the time to leave your positive review, it means a lot to us.


Rated 5 out of 5 stars

Great service

Great service! Best support!

Reply from Pepperstone

Hello Klev, happy new year

Such a great positive review, thank you, it is most appreciated.


Rated 4 out of 5 stars

4 stars for their customer service.Miss…

4 stars for their customer service.Miss Oriana was very patient and helpful in finding out if my documents were uploaded which for some strange reason i was unable to do

Reply from Pepperstone

Hello Douglas, happy new year

Please accept our thanks from Oriana and the rest of the Support Team for taking the time to leave your positive review, it means a lot to us.


Rated 5 out of 5 stars

Kind and fast

Kind and fast. Very good

Reply from Pepperstone

Buon anno Matteo,

Grazie per aver lasciato la tua recensione positiva sul nostro servizio. Molto gentile da parte tua.


Rated 5 out of 5 stars

good

good and patient supporting team

Reply from Pepperstone

Hello Olivia, happy new year

It was really kind of you to take the time to leave your positive review. It means a lot to us.


Rated 5 out of 5 stars

prompt

prompt, swift reply

Reply from Pepperstone

Hello Martin, happy new year

Please accept our thanks for taking the time to leave your succinct and positive comment. Really kind of you.


Rated 5 out of 5 stars

Xenios

Give Xenios a rise, This guys is a legend by all meaning

Reply from Pepperstone

Hello Mohammed,

Please accept our heartfelt thanks from Xenios and the rest of the Support Team for taking the time to leave your positive review, it means a lot to us.


Rated 5 out of 5 stars

Great customer service.

Great customer service.
Good spreads.

Reply from Pepperstone

Hello Diana, happy new year

We'd like to extend our thanks for taking the time to leave your positive review of our service and spreads. Most kind of you.


Rated 5 out of 5 stars

Extra account

I needed to reactivate a dormant account which I was able to do but also I needed an additional account opening.

Reply from Pepperstone

Hello Russell, happy new year

Thank you for your 5 star review, it is most appreciated.


Rated 5 out of 5 stars

Eleonora

support name:Eleonora
A++ good support

Reply from Pepperstone

Hello Yothin, happy new year

A big thank you from Eleonora and the rest of the Support Team for taking the time to leave your positive review, it is most appreciated.


Rated 5 out of 5 stars

Good support teams

Very good client support and efficiency is 100%
well perform.
Nice Jobs

Reply from Pepperstone

Hello Tan, happy new year

Please accept our thanks for leaving your positive feedback, it means a lot to us.


Rated 5 out of 5 stars

Reply from Pepperstone

Hello Amani, happy new year

Thank you for taking the time to leave your positive comment regarding our level of service, most kind of you.


Rated 4 out of 5 stars

I am not happy because of Pepperstone support quality and problem solving skills so low :(

Previously Pepperstone was the best Broker company for me when my account was in Australia. Since my account transferred to Bahamas, I am not happy because of Pepperstone low quality account and support services. After a long time, first time today one of your assistants really try to help, name is Oriana. I am really happy to contact Oriana. I hope all other Pepperstone members one day became helpful and try to assist like Oriana. And I hope Pepperstone can solve my basic problems soon. Why did you decrease your service quality like that I don't know :( I can not send bigger money to Pepperstone just because you can not solve my basic problems and low support service quality. Please become a good company like before :( And increase the number of team members like Oriana...

Reply from Pepperstone

Hello Murat,

Thank you from Oriana for your feedback. Your withdrawal issue is being followed up by our accounts team who will be contacting you shortly.